FAQ

To rent a car from Roomi Car Rental, you must be at least 18 years old with a valid driver’s license. Additional requirements may apply depending on the vehicle type and your insurance eligibility.

Yes, we accept valid international driver’s licenses along with your passport or government-issued ID. All documents must be current and readable in English or accompanied by a certified translation.

Rental costs vary based on vehicle model, duration, season, and demand. Our prices are among the most competitive in Austin. Visit our website for real-time pricing and current deals.

Absolutely not. We practice full pricing transparency. Any extra charges — such as for late return, excessive cleaning, tolls, or damage — are clearly stated before checkout.

Booking is fast and easy through our online platform. Select your preferred vehicle, choose the dates, enter your details, and complete the payment. You can also call or message our team for manual bookings.

No. We accept major debit and credit cards through our secure online payment gateway. You don’t need a credit card specifically — just a valid payment method in your name.

Yes, a fully refundable security deposit is required before vehicle handover. The amount depends on the vehicle type and is returned after the car is returned in proper condition.

You’re welcome to return the car early. If you do, we’ll adjust your billing accordingly, and refund any unused time per our early return policy. Let us know in advance to ensure smooth processing.

Yes, we allow interstate travel, but please inform us during booking. Certain vehicle categories may have mileage caps or insurance boundaries for out-of-state use.

Our cars are insured as per Texas regulations, but you must provide valid personal insurance coverage at the time of booking. You are responsible for any incidents, so make sure your policy covers rental cars.

In case of emergency, contact Roomi Car Rental support immediately. We’ll assist you with roadside support, insurance coordination, and next steps. Emergency numbers are provided at pickup.

Yes, you can add extra drivers to your booking at no cost, as long as they meet the age and license requirements and are included in the rental agreement.

business trips, or weekend adventures around Texas.

Yes, you can cancel for free if you notify us at least 24 hours before your scheduled pickup. Cancellations under 24 hours may be subject to a fee.

We’re based in Cedar Park, near Austin, and offer flexible pickup and drop-off options. Our location is easily accessible from downtown Austin and nearby suburbs.

Yes. We provide weekly and monthly rental plans at discounted rates for students, professionals, or travelers needing extended use. Contact us for a custom quote.

Yes, you can book as a guest, but creating a free account allows faster bookings, access to special discounts, and easier rental history tracking.

No. For the comfort of all our customers, smoking and vaping are strictly prohibited in our vehicles. Violation may result in a cleaning fee.

Yes, pets are allowed, but we ask that the car be returned clean and free from pet hair or damage. Additional cleaning charges may apply if needed.

Yes, all Roomi Car Rental vehicles are equipped with smart tracking technology to help us ensure your safety, assist in emergencies, and support smooth operations.

There is no selected car class in current office. Please choose another Class!