Terms and Conditions
ACCEPTANCE OF TERMS & CONDITIONS
By selecting this checkbox, you confirm that you have read, understood, and agreed to all the terms and conditions outlined below.
Both parties hereby agree to the following, and this acceptance shall serve as a formal and legally binding contract between the parties.
TERM OF AGREEMENT
Rental begins on booked date & time.
Pickup Location: 13505 North FM 620 Austin TX 78729
Drop-off Location: 13505 North FM 620 Austin TX 78729
Extensions are subject to Owner approval, vehicle availability, and additional charges.
RENTAL PAYMENT
Security Deposit: $ 200 (This amount will be held on the card and will be refunded after the trip minus any tolls, refueling or damage charges if any)
All rental charges and deposits must be paid in advance.
Security deposit will be refunded after the rental, less tolls, fines, damages, fuel, or other applicable charges.
Renter authorizes Roomi Car Rental to charge the payment method on file for any additional amounts owed.
CASH RENTAL POLICY
Cash rentals are permitted for renters without a credit card.
Renter must provide three (3) valid proofs of residency showing current address (e.g., lease/mortgage, utility bill, bank statement).
Entire rental amount plus deposit must be paid in cash. Checks are not accepted.
Cash rentals are limited to one (1) week maximum.
All extensions require the vehicle to be returned for inspection and a new contract to be written. No extensions by phone.
Deposits cannot be applied to extensions without a new agreement.
Failure to return the vehicle on time is a breach and may result in vehicle recovery.
RESPONSIBILITY FOR DAMAGE OR LOSS; REPORTING
Renter is fully responsible for all loss, theft, or damage to the Vehicle, including:
Cost of repairs;
Actual cash value of the Vehicle if not repairable or if Owner elects not to repair;
Loss of use;
Diminished value;
Administrative and claim-processing expenses.
All accidents, theft, vandalism, or incidents must be reported immediately to Roomi Car Rental and the police upon discovey.
BREACH OF AGREEMENT; PROHIBITED USES
The following constitute a breach of this Agreement, and Renter assumes full liability for any resulting loss or damage:
Use by anyone who is not an authorized driver or whose license is invalid or suspended.
- Use while under the influence of alcohol or drugs.
- Obtaining or extending the rental using false or misleading information.
- Use for illegal purposes (excluding minor traffic violations).
- Use for hire, towing, pushing, racing, speed testing, or contests.
- Use for driver training.
- Transporting hazardous, dangerous, or illegal materials.
- Use outside permitted geographic limits.
- Loading beyond vehicle capacity.
- Driving on unpaved or unsafe roads.
- Carrying more passengers than seat belts or passengers outside the cabin.
- Transporting children without legally required child safety seats.
- Tampering with the odometer.
- Operating the Vehicle when fluid levels are low or damage is likely.
- Damage caused by improperly secured cargo.
- Improper operation of a manual transmission by an inexperienced driver.
- Willful, reckless, or intentional misconduct.
- Failure to notify police after an accident involving injury or property damage.
- Damage caused by animals transported in the Vehicle.
Renter waives all recourse against Roomi Car Rental for any reports or legal action arising from a breach of this Agreement.
USE OF VEHICLE
Vehicle may be used only for lawful personal use.
Rideshare, food delivery, towing, off-roading, or commercial use is prohibited.
All additional drivers must be approved and listed on the agreement.
Minimum rental age is 21 years.
Drivers under 25 years of age are permitted but must pay an underage driver fee.
The booking guest must present a valid driver’s license at pickup.
Violations may result in immediate termination with no refund.
INSURANCE REQUIREMENTS
Renter must maintain valid insurance with a deductible not exceeding $1,000.
Proof of insurance is required prior to rental.
Failure to maintain insurance makes Renter fully liable for all damages or claims.
Renter must cooperate fully with insurance claims and investigations.
VEHICLE CONDITION & MAINTENANCE
Vehicle is provided clean, in good working order, and with a full tank of fuel.
Vehicle must be returned in the same condition, normal wear excepted.
Fuel must be returned at the same level or refueling costs + $10 admin fee apply.
Excessive cleaning will incur a $150 cleaning fee.
Photos at pickup and return are admissible evidence.
MILEAGE & USAGE RESTRICTIONS
Rental includes 200 miles per day.
Excess mileage is charged at $0.45 per mile.
TOLLS, TICKETS & FINES
Renter is responsible for all tolls, tickets, and violations.
Unpaid amounts may be charged with an administrative fee.
BREAKDOWN & EMERGENCIES
All breakdowns must be reported immediately.
Repairs require Owner authorization.
Roadside assistance is the Renter’s responsibility unless otherwise agreed.
GRACE PERIOD & LATE RETURN
A 59-minute grace period applies to returns.
After 59 minutes, hourly late charges apply.
Grace period applies to optional services as well.
Failure to return within 24 hours may be treated as vehicle theft.
CANCELLATION & NO-SHOW
24+ hours before start: Full refund
12–24 hours: 50% refund
Less than 12 hours or no-show: No refund
VEHICLE AVAILABILITY
Vehicle class is not guaranteed for non-prepaid rentals.
Substitute vehicles may be provided with rate adjustments as applicable.
ESTIMATED CHARGES
Final charges may vary due to extensions, upgrades, fuel, tolls, or violations.
LOSS DAMAGE WAIVER (LDW)
Optional daily coverage may be purchased.
LDW is not mandatory.
Personal insurance or credit card benefits may apply.
VEHICLE RECOVERY
Owner may recover the Vehicle if not returned on time.
Recovery, towing, lost income, and admin fees will be charged to Renter.
Electronic monitoring or disablement is permitted where lawful.
DAMAGE LIABILITY
Renter is responsible for all damage, theft, loss, or excessive wear.
Costs may be recovered via insurance, payment method, or legal action.
INDEMNIFICATION
Renter agrees to indemnify and hold harmless Roomi Car Rental from all claims arising from vehicle use.
DISPUTE RESOLUTION & GOVERNING LAW
Disputes shall be resolved by mediation/arbitration.
Texas law governs this Agreement.
ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between the parties.
SMS & TEXT MESSAGE COMMUNICATIONS
By providing a mobile phone number to Roomi Car Rental and affirmatively opting in to receive text messages, you agree that Roomi Car Rental may send you
SMS/text messages related to your reservations, vehicle rentals, appointments, account, and customer service.
Text messages may include:
Reservation confirmations and updates
Vehicle pickup and return reminders
Appointment confirmations
Rental status notifications
Account-related notifications
Customer support communications
Important information regarding your rental
Payment or rental-related notifications
Service-related alerts
Message frequency varies based on your reservations, rental activity, and interactions with Roomi Car Rental.
Message and data rates may apply.
SMS consent is not a condition of purchasing, renting a vehicle, or using Roomi Car Rental’s services.
You may opt out of receiving SMS messages at any time by replying STOP to any Roomi Car Rental text message. After opting out, you may receive a confirmation
message and will no longer receive SMS messages unless you subsequently opt in again or request a service-related communication where permitted.
For assistance with SMS communications, reply HELP to any Roomi Car Rental text message or contact:
Roomi Car Rental does not sell or rent mobile phone numbers and does not share mobile phone numbers or SMS consent information with third parties for their
own marketing purposes.
By opting in to SMS communications, you confirm that you are the authorized user of the mobile phone number provided or have authorization from the account
holder to provide the number and receive messages.
You may continue to use Roomi Car Rental’s services without consenting to promotional or optional SMS communications. Standard communication methods such
as phone or email may remain available for customer support and rental-related matters.